Privacy Policy

LocalSeen ("we", "us") helps local businesses understand how AI assistants recommend them. This policy explains what data we collect, why we collect it, and the choices you have. If you have any questions, email us at hello@localseen.ai.

What we collect

• Account details. Your name, email address and a hashed password, or your basic Google profile (name, email) if you sign in with Google. We never see your Google password.
• Business information you enter. Business name, category, city, country and competitor names. This is the input for your scans.
• Scan results. The AI answers, scores, cited sources and recommendations we generate for your businesses.
• Basic usage data. For our free tools we keep a daily, IP-based usage counter to prevent abuse. We do not run advertising trackers or sell analytics data.

How we use it

• To run your visibility scans and show you the results.
• To send you weekly scan report emails, which you can turn off any time in Settings.
• To operate, secure and improve the service.

We do not sell your personal data. We do not send marketing email you did not ask for.

Third-party services we rely on

Running a scan means asking real AI engines real questions. Your business name, category, city and competitor names are included in those queries. The services we use to operate LocalSeen are:

• AI answer engines, accessed through OpenRouter (OpenAI, Anthropic, Google models)
• DataForSEO for Google AI results and search presence checks
• Google Places for public business profile data (ratings, review counts)
• Resend for transactional email (reports, account email)
• Polar as our merchant of record for paid plans; they process your payment details and billing information directly; we never see or store your card number
• Cloudflare, including Turnstile bot protection, and our hosting providers for serving the site and API

Each of these providers processes only what is needed to deliver the feature and operates under its own privacy terms.

Cookies

We use a single session cookie to keep you signed in. No advertising or cross-site tracking cookies.

Data retention and deletion

Your data stays in your account until you remove it. Deleting a business permanently deletes its scans, results and reports. If you want your entire account removed, email hello@localseen.ai and we will delete it along with all associated data.

Changes to this policy

If we make material changes we will update this page and the date above. Your continued use of LocalSeen after changes means you accept the updated policy.